Terms & conditions

Terms & Conditions

Last Updated: October 8, 2026

Welcome to RoadPrime Auto Transport. These Terms & Conditions govern your use of our website and services. By using our website or requesting vehicle transportation services, you acknowledge that you have read and agree to these terms.

1. Services

RoadPrime Auto Transport provides vehicle transportation services, including:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability, pricing, pickup arrangements, delivery arrangements, and transportation timelines may vary depending on vehicle type, location, route, carrier availability, weather, traffic, and other circumstances.

2. Quotes and Pricing

Any quote provided by RoadPrime Auto Transport may be based on information supplied by the customer.

Customers are responsible for providing accurate information about the vehicle, pickup location, delivery location, vehicle condition, and transportation requirements.

Final transportation costs may vary if shipment details change.

3. Customer Responsibilities

Customers must provide accurate and complete information necessary to arrange transportation.

Customers should remove personal belongings and valuables from the vehicle before transportation. RoadPrime Auto Transport is not responsible for personal property left inside a vehicle unless otherwise required by applicable law or an agreed service arrangement.

Customers must disclose known mechanical issues, modifications, oversized equipment, or other conditions that may affect transportation.

4. Vehicle Condition

Customers should inspect and document their vehicle before pickup.

Existing damage should be recorded during the vehicle inspection process. Customers are encouraged to photograph the vehicle before transportation.

5. Pickup and Delivery

Pickup and delivery dates are estimates unless specifically guaranteed in writing.

Transportation schedules can be affected by weather, traffic, road conditions, carrier availability, mechanical issues, government restrictions, and other circumstances outside reasonable control.

Door-to-door service is subject to accessibility and safety conditions. If a carrier cannot safely access a requested address, an alternative nearby location may be arranged.

6. Delays

RoadPrime Auto Transport does not guarantee an exact delivery time unless expressly agreed in writing.

Reasonable delays may occur during transportation. Customers should avoid making non-refundable travel or scheduling arrangements based solely on estimated delivery times.

7. Prohibited Items

Customers should not leave hazardous materials, illegal substances, weapons, explosives, or other prohibited items inside the vehicle.

8. Limitation of Liability

To the extent permitted by applicable law, RoadPrime Auto Transport is not responsible for losses resulting from circumstances beyond its reasonable control.

Nothing in these terms is intended to exclude rights or protections that cannot legally be excluded.

9. Website Information

We make reasonable efforts to keep website information accurate and current. However, service descriptions, availability, pricing, and other information may change without notice.

10. Changes to These Terms

RoadPrime Auto Transport may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date.

11. Contact

RoadPrime Auto Transport
738 Carter St, Orlando, FL 32805, USA
Phone: (689) 399-5193